SHIPPING & RETURNS
Shipping Policy
All orders will be shipped within 48-72 hours from the date they are placed, Monday through Friday. Please allow an extra day for processing around major U.S. holidays and weekends.
Shipping Method
All orders are shipped via USPS or UPS
Shipping Rates
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Free Standard Shipping: Enjoy free standard shipping on all orders of $100 or more shipped within the U.S. (Subtotal must be $100+ after discounts and before taxes for this promotion to apply.)
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Shipping: For orders below $100, standard shipping rates apply based on the weight of your items
If you have any questions or need further assistance, please don’t hesitate to reach out!
Return & Exchange Policy
To be eligible for a return, your item must be in the same condition that you received it, unworn or unopened, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To start an online return, you can contact us at info@shoptheolive.com. Returns should be sent to 123 E. Ponce De Leon Ave. Decatur, Ga 30030.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.