STORE POLICY

Customer Care

At Olive Branch Wellness & Essentials, your satisfaction is always our top priority. Every product we create is made with intention, care, and a deep respect for the people who use it. From your first visit to long after your purchase, we’re here to ensure you feel confident, supported, and genuinely cared for.

If you ever have questions about a product, ingredients, usage, or your order, our team is happy to help. We believe great skincare starts with great communication—and we take pride in being approachable, responsive, and transparent.

Product Safety & Quality

Your safety matters to us. All Olive Branch products are thoughtfully formulated, carefully tested, and produced in small batches to maintain quality and consistency. We prioritize clean, plant-based ingredients and clearly label every product so you always know what you’re using on your skin.

We recommend reviewing ingredient lists before use, especially if you have known sensitivities or allergies, and performing a patch test prior to full application. Our products are intended for external use only and should be used as directed.

Wholesale Inquiries

At Olive Branch Wellness & Essentials, we thoughtfully curate every brand on our shelves. Our goal is to offer our community products that are not only beautiful and effective, but also aligned with our values of transparency, quality, and conscious craftsmanship.

If you’re interested in becoming a wholesale partner, please note that all products are reviewed prior to approval. Our evaluation process includes:

Professional, retail-ready packaging
A cohesive aesthetic that aligns with the Olive Branch look and feel
A complete and accurate INCI ingredient list
Ingredient transparency and clear product intent
Shared values, ethics, and commitment to clean, intentional wellness

How to Submit

You may drop off product samples directly at our store or ship them to us for review. Once your items have been evaluated, our team will follow up with next steps if your brand is a fit.

Please understand that due to the volume of inquiries, review times may vary. We appreciate your patience and the care you put into your craft.

✨ Thank you for considering Olive Branch as a potential retail partner.

Payment Methods

Credit / Debit Cards - PAYPAL - Offline Payments